Shipping policy

Gift Linx will make arrangements to have your gifts delivered or collected in a manner deemed fit based on nominated delivery address, type of gift, timeframe required etc. Deliveries are typically made during business hours Monday to Friday.

Delivery will be charged at the advertised price on the Gift Linx website at $14.95 standard delivery flat rate across Australia or $24.95 for express delivery. Delivery charges will be advised to you for custom gifting quotes. Gift Linx reserves the right to charges additional fees for heavy and bulky deliveries as well as to difficult delivery addresses.

Once you place an order with our team or online, we will have your gifts shipped as quickly as possible. Typical processing time is 3 days. Shipping timeframes are dependent on location with typical timeframes being Metro NSW, ACT, QLD, VIC: 3-5 days. Metro SA, WA, TAS and NT: 5-10 days for standard delivery.

If the nominated delivery address is unattended at the time of delivery, gifts may be left in a safe place as determined by the carrier. If no safe place is found, the carrier may return the gift to Gift Linx and a redelivery fee will be applied.

It is the responsibility of the client to provide a correct and accurate delivery address for the gift. Failure to do so may incur re-delivery fees.

Signature on delivery services are currently unavailable due to COVID safe practices. Therefore, photographic evidence and/or delivery records from our carrier will be used as evidence of delivery.

At Gift Linx we aim to provide a timely and efficient gift delivery service. At times, delivery estimates may incur a delay that is beyond the control of Gift Linx and their staff. Gift Linx will not be liable to the client for any costs incurred, loss or damage caused directly or indirectly by a delivery delay.

To the maximum extent permissible by law, Gift Linx will not be held liable for the property damage, personal injury or death caused directly or indirectly by loading, unloading and delivery of gifts.